What Our Customers Say About Our Services

Fantastic Garry Lambert. This is the second car I have bought from Garry at Kia Stafford. He must be one of the best salespersons I have had the pleasure of dealing with. He is very helpful, genuinely interested in what I want as a customer. There are no pressure sales. I will be looking at Kia Stafford for future purchases for the family and I, due to the quality of this relationship. I cant praise him highly enough

Anthony Wild

Really great service from Sean. No pushy sales and felt completely at ease picking the right option of Fiat 500 that was appropriate for me. Thank you. I love my car.

George Rome

I recently visited Platts Longton to look at Abarths.

I was greeted by James Copestick who made me feel comfortable at the showroom. He took the time to give me all of my options. I ended up getting a brand new car that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc.

I must say that this was my best car shopping experience ever. James was very informative and he answered every question without hesitation, he obviously knows his products.

It is commonly seen that car salesmen’s only objective is to get money out of your wallet. But, salesman like James deliver an incredible service and give a very pleasant experience.

I would definitely recommend your company and would have no hesitation in coming back for repeat business.

James is a credit to Platts.

Jayne Pettitt

I have made my purchase with them today, and though there was a little hiccup with delivery times and such, I was dealt with professionally and felt like I was a valued customer and that they really wanted to help me where they possibly could. Having the car on my drive now I can honestly say that I am chuffed to pieces and would recommend Platts to anybody after the flexibility, empathy, professionalism and of course, a little banter that they have shown.

Thank you very much, you’ve made me very happy!

Owen Piddock

Great service by friendly staff especially the two sales guys that helped me out James Copestick and Jim Oliphant and got my the car I wanted at the right price I will be returning to replace the car when my PCP is due.

Jim Dawson

Platts have always been extremely helpful. Every time I have spoken to any of the staff, they have answered my many questions and provided a friendly and professional service. James in particular has been fantastic. I wouldn’t hesitate to deal with them again.

Emma Dowler

I brought my new car from Gavin greenaway .
Gavin was polite from the moment I met him he did everything he said he would and more.
I couldn’t be happier with the experience I had would recommend to anyone looking for a new car.

  read more

Dean Unitt

Got a great deal from Gavin and Josh who are part of the Renault sales team . Would recommend a visit.

read more

Antony Blood
Great to have a Kia dealership in Stafford. Many thanks to Garry Lambert for finding the new car I requested and for keeping me informed throughout. I shall be using this garage for future services.

read more

Amanda Wilson
Great service from Dave Winters in the Stafford parts department. When another garage returned our car to us after having some bodywork done we discovered that the locking wheelnut key was missing.
In order to facilitate replacement of the brake pads Dave managed to identify the correct key (out of 30 possibles) and loan it to us overnight to get the wheels off and then again the next night to refit them.

read more

Bob Anthony

Bought the new Alfa Giulia from Platts early December. The salesman Jim Oliphant was fantastic. Another dealer had told me I could not get one until end of March but Jim got an option on four of them landing in the UK immediately. The car was prepped and delivered in 5 days from my deciding which one. The dedication, hard work, attention to detail and enthusiasm he brought to the task was outstanding. Not only that but he got me a great deal on the financing. Go there, ask for Jim and buy one !!!!!

read more

Mike Firmstone

A very positive experience, so many thanks to Ray and his colleagues. Given the distance I was travelling to pick up a new Giulietta (from Aberdeen), the additional assistance and assurance was greatly appreciated.

read more

David Young